Return and Refund

All products have a 14 day (from the date you receive the items) return guarantee. If you are not perfectly satisfied with your purchases from us, you may return items by the following method:

Returning within UK: use an enclosed pre-paid return label within 14 days from the date you received the items.

Returning from countries outside UK: please email and request pre-paid return label and export documents.

All items must be returned new, unused and all labels and tags still attached and in all of their original packaging. Returns that do not meet our policy will not be accepted and sent back to the customer.

Please note that the original shipping costs will not be refunded unless goods are faulty in which case both the returns shipping and the original shipping costs will be refunded.

Repeated Returns
We do monitor the number of returns made by customers, and continued returns will be flagged and potentially refused at our discretion.